Terms and Conditions
By engaging the copywriting services of Lynce you, as the client, agree to the following terms and conditions. Conversely, as our client, these terms and conditions also outline the service you can expect to receive from us.
- Confirmation
Prior to starting a project, we require an email confirmation that you're happy to engage our services for the quoted fee. This email confirmation also confirms that you have read, understood and agree to these terms and conditions (www.lynce.com.au/about/terms-and-conditions) and in essence forms a binding contractual arrangement between Lynce and you as the client. - Scope Change
After commencement, if the scope of work changes, we reserve the right to review the fee accordingly. - Confidentiality
If you or your organisation deems it necessary, we are happy to sign a confidentiality or non-disclosure agreement. - Deposit
A fifty (50) per cent deposit of the quoted figure is usually required before commencing work. - Briefing
On engagement, we will seek a thorough briefing from you as the client on the job and your expectations. A briefing may take place in person, over the phone or via email. At the briefing you should be prepared to describe the key messages and outline the content. Example questions can be read here. We will always seek clarification if further information is required. - Delivery
Following the formal briefing, we will specify the delivery date of the first draft, usually within one to two weeks, depending on the size of the project. - First Draft
The first draft issued is not intended as the final publishable version. It is simply a first draft that requires your feedback. Feedback can be offered in the form of ‘track changes’ on the copy, a phone call or an email. Feedback on the initial draft is appreciated within one week of the copy being issued, so that the content remains fresh in our minds. - Second Draft
Within one week of receiving your feedback, we will issue a second and generally final draft of the copy ready for publication. - Quality Guarantee
Writing is a highly subjective exercise. While we guarantee the quality of all work undertaken, there is the possibility that you may not agree with our recommendations. In such an event, you will not be liable for the outstanding fifty (50) per cent of payment due. However, all copy written by Lynce, be it in total or in part may never be used by you as an individual or the company you represent at the time of engagement. If we find at a later date, published copy written by Lynce you will not only be liable for the outstanding payment but also any other expenses relating to the lag in payment. - Feedback
If within two (2) weeks of issuing the first or second draft, you have not responded with either initial or final feedback, we will assume that you are satisfied with the copy. We will then proceed to issue a tax invoice. - Payment
Final payment, or complete payment where the deposit is waived, is due within fourteen (14) days of the date of the invoice. Payment may be made in cash or by electronic transfer, the details of which are stated on the invoice. - Copyright
Following payment of all outstanding fees, we assign copyright to you of all materials written on your behalf. - Errors
At all stages of the writing process, we will endeavour to ensure that copy written on your behalf is free of typing mistakes and spelling and grammatical errors. However, as the client you accept responsibility for the final proofreading of the material supplied. - Legal Implications
All legal ramifications and implications of the copy written on your behalf is ultimately your responsibility and you agree to indemnify Lynce against all losses, claims, damages and liabilities which arise out of its use. - Promotion
Unless expressly forbidden under the terms of a confidentiality agreement or separate email, we reserve the right to use material written on your behalf for self-promotion.